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Can service delivery to farmers be improved?

   5/18/2006

The agriculture sector accounts for about 20% of Vietnam’s GDP and the farming community represents 70% of the total population. It is with little doubt that the agriculture sector and the farming community are key pillars to the development of Vietnam. The question is how can we serve this community better. Project PAR in MARD VIE/02/016 mobilized a research team to study the needs and obstacles faced by public service providers (PSPs) in the agricultural sector. In particular, identifying the barriers that prevent high quality service delivery. 9 public service providers (PSPs) were selected for the study: Irrigation Department, Agriculture Extension, Vet Department, Cooperative & Rural Development, National Seed Company, Planning Department, Office of MARD, Science & Technology Department and Plant Protection Department. In total 330 respondents, of which 32.4% respondents are women, were interviewed at provincial, district and commune level of Ha Giang, Ha Nam, Quang Nam, Dac Lak and Vinh Lo. The provinces were selected because the 9 PSPs were represented adequately across the eight agro-economic zones. The study was conducted through face-to-face interviews and focus groups with 188 leaders and cadres of PSPs and 142 farmers to confirm the critical needs of PSPs.. Both quantitative data and qualitative responses were obtained and that some qualitative responses were converted into quantitative format for analysis. The overall service delivery score is rated as 66.2 upon 100 (66.2%). It reflects an average performance in service delivery. 15 service delivery factors based on Balridge Quality Standards categorized under Office Facility, Management Capacity and Service Delivery were considered. The classification of Management Capacity was ranked the highest with a score of 68%, followed by Office Facility and Service Delivery both at 65%. Of the 15 individual service delivery factors, Leadership Competence ranked the highest (71.8%) and the lowest is After-service Support (59.6%). For more information, please contact VIE/02/016 project at: Tel: 080 43 097 Email: vie02016.vn@undp.org

PAR in MARD project
5/18/2006

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ADB's New Country Director for Viet Nam Takes Office in Hanoi

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ODA resources management and implementation Workshop

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First Annual Private Sector Development Research Competition

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The World Bank's latest East Asia Update

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Conference on “Research for better forest management” Tropenbos International Vietnam

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Workshop on RWSS National Target Program II Assistance

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Kick off for Hanoi Core Statement implementation

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The Project for Improvement of Plant Quarantine Treatment Techniques against Fruit Flies on Fresh Fruits

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Japan grants 3 rural development projects

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Major Joint Review Mission: FSSP Partnership and Trust Fund for Forests

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Recognition for coordination efforts to control bird flu

   5/17/2006


List of legal documents issued by the Ministry of Agriculture and Rural Development

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   3/30/2006


Landmark UN disaster relief fund to be formally launched

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Regional Development and Government Support to SMEs in Vietnam

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Inauguration ceremony Japan’s grant assistance for the project of Upgrading bridges in Central Vietnam, Phase 2

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Japan's grass-roots assistance to project of the "Construction of Irrigation System in Yen Hai Commune"

   3/30/2006


World Bank funded projects to improve water services in rural areas and mitigate natural disasters impact in Vietnam

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Vietnam will allocate 280 billion VND for sea dyke upgrade

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Workshop for a Livestock Sector Strategy for Avian Influenza Control and Eradication in Viet Nam

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Tea marketing experiences of Japan

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Technical assistance for “Participatory Irrigation Management”

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   2/15/2006


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Agricultural and Forest Product Exports value at nearly US$ 5 billion

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Looking back on 2005: Attraction of Foreign

   1/13/2006


Basic monitoring training for key staff from CPO and MARD

   1/13/2006


Consultative Workshop on "Protected Areas Policy Analysis in Viet Nam"

   1/13/2006


Looking to the Future: Scholars and academics consider the long-term prospects for Viet Nam

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Publication of book on ”Biggest river basin in Vietnam”

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The World Bank calls for proposals

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ADB to Assist in Strengthening Agriculture Science and Technology Management in Viet Nam

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Japan supports US$ 23 million for hunger elimination and poverty reduction

   1/13/2006


More Danish support to combat avian flu

   1/13/2006


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